Silo Working

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Totem Talks Episode 3: Silo Working

Silos in the workplace cause nothing but frustration for customers, clients and employee’s alike, so why do we often find ourselves operating in this way?

Mark Smith & Helen Frewin have a natter about their experience of silo working, the psychology that creates silos, and how to challenge the ‘silo’ mentality.

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Managing Defensive Reactions

How do you manage someone who is upset, angry or emotional? What do you need to do to understand and respond to this situation confidently?

We even have a little quiz for you to have fun with…

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