Why Perfectionism Isn’t Perfect
Helen Frewin2026-06-05T02:28:14-07:00Why Being Mr. (or Mrs.) Perfect may not be so perfect after all. Perfectionism is one of those wonderful character traits that we all aspire too, but can often lead [...]
Totem is FSQS Registered
Helen Frewin2026-01-09T04:40:36-07:00Totem is super excited to announce we are FSQS (Financial Services Qualification System) certified! Again! We have successfully met the rigorous standards and requirements set forth by FSQS, which is [...]
Cognitive Flexibility
Helen Frewin2026-01-08T11:11:32-07:00The Skill That Keeps You Relevant If there’s one cognitive skill that quietly underpins success in a fast-moving, AI-shaped world, it’s cognitive flexibility. It rarely appears on CVs. It’s almost [...]
Understanding Great Feedback
Helen Frewin2025-04-23T03:46:41-07:00And no, great feedback doesn't come in a sandwich Most of us have heard the classic idea of the feedback sandwich: Wedging what you really need to say between [...]
Making ‘No Ratings’ Work
Helen Frewin2024-12-11T09:01:36-07:00How to make the transition to no more performance ratings - successfully. If you’re considering saying bye bye to the classic performance rating system, you are not alone. You can [...]
Learning Analytics. This Year’s Hot L&D Topic?
Helen Frewin2024-08-08T06:42:13-07:00The title of this article might be over selling things... We live in an age where data is king. Every interaction, every click, every purchase leaves a digital footprint. This [...]
What do we do?
Helen Frewin2026-01-08T07:29:27-07:00What do we do and how do we do it? It is one thing to know all the best practice, and quite another to bring that to life in the [...]
Six Thinking Hats
Helen Frewin2026-01-29T09:22:14-07:00If we’re trying to make a decision, how do we stop the most critical person being the one who gets all the airspace? Have we really considered all the angles [...]
Evolving the Trusted Advisor
Helen Frewin2024-08-22T07:45:59-07:00Has the Trusted Advisor model been superseded? The Trusted Advisor model introduced us to the wonderfully common sense, yet rarely common action approach to building strong relationships as advisors. The [...]
