Six Thinking Hats. Revisited.
Helen Frewin2026-01-29T09:19:40-07:00Ever feel like your meetings are just a polite (or not-so-polite) game of verbal tennis? One person suggests an idea, and immediately, someone else is there to lob a "Yes, [...]
Totem is FSQS Registered
Helen Frewin2026-01-09T04:40:36-07:00Totem is super excited to announce we are FSQS (Financial Services Qualification System) certified! Again! We have successfully met the rigorous standards and requirements set forth by FSQS, which is [...]
Diversity of Thought: Embracing Disagreement
Helen Frewin2026-01-08T09:14:31-07:00How can you practically improve diversity of thinking in your team? In our introduction to Diversity of Thought, we considered how engaging different ways of thinking could help us [...]
Case Studies from the Banking Sector
Helen Frewin2025-12-03T03:47:56-07:00Working with Financial Services Companies We're not shy when it comes to blowing our own trumpet, we have amazing clients and deliver amazing work, but as we all know - [...]
The Six Pillars of Effective Leadership: A Guide to Development
Helen Frewin2025-07-30T08:19:25-07:00What qualities define an effective leader? In today's dynamic and globalised world, effective leadership is more critical than ever. Leaders set the vision, steer the course, and inspire their teams [...]
Engaging Engagement
Helen Frewin2025-07-30T08:18:47-07:00Engagement and the Goldilocks principle A huge thank you to the X user who once posted: "Just completed the survey—does that tick the box for employee engagement this year?" It’s [...]
Understanding Great Feedback
Helen Frewin2025-04-23T03:46:41-07:00And no, great feedback doesn't come in a sandwich Most of us have heard the classic idea of the feedback sandwich: Wedging what you really need to say between [...]
Gen Z and the Vanishing Middle Manager
Helen Frewin2025-02-18T06:32:04-07:00Gen Z and the Vanishing Middle Manager: Are They Onto Something? Anjli Raval's recent article highlighting Gen Z's growing aversion to middle management roles presents a significant challenge for HR [...]
Making ‘No Ratings’ Work
Helen Frewin2024-12-11T09:01:36-07:00How to make the transition to no more performance ratings - successfully. If you’re considering saying bye bye to the classic performance rating system, you are not alone. You can [...]
